Lockwood Surgery

01484 421580

Welcome to Lockwood Surgery

Appointments can be made online, over the phone, in person. Routine appointments with the Doctor are usually of 10 minutes duration.  Practice Nurse appointments are of variable duration dependent upon the reason for the appointment. Appointments can be made for face to face or telephone consultations.

It’s very helpful if you discuss the reason for your appointment with Reception as this will help to ensure you receive the right service with the right person at the right time. Same day appointments are available every day if your medical problem genuinely cannot wait until the next available routine appointment.

If you have been given a same day clinic appointment you will be seen for the one medical problem you felt was too urgent to wait until our next routine appointment and you will be seen by the first clinician who becomes available, this could be either a Practice Nurse or a GP.

PLEASE BE AWARE THAT ALL INCOMING AND OUTGOING TELEPHONE CALLS MAY BE RECORDED FOR TRAINING AND MONITORING PURPOSES.

Closed circuit television (CCTV) is installed at the practice premises for the purposes of staff, patient and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded – If you require more information please call in to the surgery and ask the Receptionist for a copy of our CCTV Policy & Code of Practice Leaflet.

 

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS  service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Please use the links below to find out more:

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 10th December 2019.

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

Patient summary information EPS (Adobe PDF document)

Electronic Prescription Service (EPS) Patient Nomination Request v4 copy (Adobe PDF document)

TV screen Electronic Prescription Service (EPS) NLD (3) (Microsoft Powerpoint will be required to view this document)

Call 111

You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.