Welcome to Lockwood Surgery

Appointments can be made online, over the phone, in person. Routine appointments with the Doctor are usually of 10 minutes duration.  Practice Nurse appointments are of variable duration dependent upon the reason for the appointment. Appointments can be made for face to face or telephone consultations.

It's very helpful if you discuss the reason for your appointment with Reception as this will help to ensure you receive the right service with the right person at the right time. Same day appointments are available every day if your medical problem genuinely cannot wait until the next available routine appointment.

If you have been given a same day clinic appointment you will be seen for the one medical problem you felt was too urgent to wait until our next routine appointment and you will be seen by the first clinician who becomes available, this could be either a Practice Nurse or a GP.

PLEASE BE AWARE THAT ALL INCOMING AND OUTGOING TELEPHONE CALLS MAY BE RECORDED FOR TRAINING AND MONITORING PURPOSES.

Closed circuit television (CCTV) is installed at the practice premises for the purposes of staff, patient and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded - If you require more information please call in to the surgery and ask the Receptionist for a copy of our CCTV Policy & Code of Practice Leaflet.

 

FLU CLINICS

Our Saturday flu clinics this year will be held on:- Saturday 7th October 2017 - 8.30a.m - 10.30a.m  - No appointment required & Saturday 21st October 2017 - 8.30a.m - 10.30a.m - No appointment required Please come along to the above clinics if you are eligible for a flu vaccination.  Please contact our reception team if you want to clarify if you are eligible or if you would like to make an appointment with the Practice Nurse if you are unable to come along to our Saturday clinics.

Type 2 Diabetes – What to do if you are at risk

Please click on the following link to look at the Type 2 Diabetes booklet. Type 2 Diabetes Booklet

ADVICE FOR PATIENTS

Certain products are no longer available on prescription in Kirklees - please see the following slides:- restricted meds DT version For further information please ask for a leaflet at reception.

PRESCRIPTION ORDERING

PLEASE BE AWARE THAT FROM 1ST JANUARY 2017  IF YOU HAVE ONLINE ACCESS TO YOUR MEDICAL RECORD WHICH ENABLES YOU TO ORDER YOUR PRESCRIPIONS ONLINE WE WILL NO LONGER ACCEPT ORDERS OVER THE TELEPHONE. IF YOU ARE HAVING DIFFICULTLY ACCESSING YOUR ONLINE RECORD THEN PLEASE CONTACT OUR RECEPTION TEAM AND THEY WILL HELP YOU RESET YOUR PASSWORD IF YOU NEED TO ORDER YOUR PRESCRIPTION OVER THE TELEPHONE PLEASE BE AWARE WE ONLY TAKE ORDERS BETWEEN 2p.m and 4p.m. Also Pharmacies and suppliers of medical appliances will not be able to order medicines on your behalf from 1st April 2017.  Please see the attached flyer. repeat-prescription-a5-print

CARERS

Do you look after someone who can't manage on their own?Friend, Relative, Neighbour or someone else? If so please let us know, our GPs & Staff will be able to support your needs and advise you of our local Carer Support Services. You will also be entitled to a Health Check and free flu vaccination.  Our Carers Champion at the Surgery is Tracy Burchael, please ask for her if you would like more information.

Training Closure Dates

The practice will close at 1p.m. on the following days for training purposes and re-open the following morning at 8.30a.m. 19th Sept 2017, 17th October 2017, 21st November 2017, 19th December 2017. Should you require urgent medical attention during this time please ring NHS 111.  If you have an emergency whilst the practice is closed dial 999.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS  service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Please use the links below to find out more:

Patient summary information EPS (Adobe PDF document)

Electronic Prescription Service (EPS) Patient Nomination Request v4 copy (Adobe PDF document)

TV screen Electronic Prescription Service (EPS) NLD (3) (Microsoft Powerpoint will be required to view this document)