Lockwood Surgery

01484 421580

Patient Information

Named GP

All patients at Lockwood Surgery have a named, accountable GP who is responsible for coordinating their care.

Your named GP will be allocated to you by the practice.  You can still make appointments to see any GP of your choice, not just your named GP.

 

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

 

LOCKWOOD SURGERY PRIVACY NOTICE

Privacy Notice – Lockwood Surgery

Access to medical records

The practice is registered and complies with the Data Protection Act 1998 and the General Data Protection Regulations 2018. Any request for access to notes by a patient, patient’s representative ... [continue] Access to medical records

Chaperone Policy

Lockwood surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that the best practice is being followed at all times and the safety ... [continue] Chaperone Policy

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager in writing or you can ... [continue] Complaints policy

How to register

We have an open list and welcome requests for registration from residents living in or moving to the practice area. We serve Lockwood and the surrounding areas including Newsome, Almondbury, Hall ... [continue] How to register

Named GP

All patients at Lockwood Surgery have a named, accountable GP who is responsible for coordinating their care. Your named GP will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform ... [continue] Patient rights and responsibilities

Practice boundary

We serve Lockwood and the surrounding areas including Newsome, Almondbury, Hall Bower, Berry Brow, Armitage Bridge, Netherton, South Crosland, Crosland Moor and Milnsbridge.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour